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Demonstration
Ruuh: A Deep Learning Based Conversational Social Agent
Puneet Agrawal · Manoj Kumar Chinnakotla · Sonam Damani · Meghana Joshi · Kedhar Nath Narahari · Khyatti Gupta · Nitya Raviprakash · Umang Gupta · Ankush Chatterjee · Abhishek Mathur · Sneha Magapu

Tue Dec 04 07:45 AM -- 04:30 PM (PST) @ Room 510 ABCD #D3
Event URL: http://facebook.com/Ruuh »

Dialogue systems and conversational agents are becoming increasingly popular in the modern society but building an agent capable of holding intelligent conversation with its users is a challenging problem for artificial intelligence. In this demo, we demonstrate a deep learning based conversational social agent called “Ruuh” (facebook.com/Ruuh) designed by a team at Microsoft India to converse on a wide range of topics. Ruuh needs to think beyond the utilitarian notion of merely generating “relevant” responses and meet a wider range of user social needs, like expressing happiness when user's favorite team wins, sharing a cute comment on showing the pictures of the user's pet and so on. The agent also needs to detect and respond to abusive language, sensitive topics and trolling behavior of the users. Our agent has interacted with over 2 million real world users till date which has generated over 150 million user conversations to date.

Author Information

Puneet Agrawal (Microsoft AI)
Manoj Kumar Chinnakotla (Microsoft)
Sonam Damani (Microsoft)
Meghana Joshi (Microsoft)
Kedhar Nath Narahari (Microsoft)
Khyatti Gupta (Microsoft IDC)
Nitya Raviprakash (Microsoft)
Umang Gupta (Microsoft)
Ankush Chatterjee (Microsoft)
Abhishek Mathur (Microsoft)
Sneha Magapu (Microsoft)